Novo Nordisk Management Case Study

Novo Nordisk is one of the few firms in the world, which is recognized for its sustainable management practices. The firm’s operations in the industry are influenced by value-based management approaches. The firm has effective corporate governance policies, which influence the way it relates with its customers and other stakeholders.Advertising We will write a custom essay sample on Novo Nordisk Management: Case Study specifically for you for only $16.05 $11/page Learn More It has instituted integrated reporting systems, which make it easy for the public to assess its operations. This allows external auditing of the firm’s systems to determine whether they satisfy sustainable management practices, which the firm aspires to achieve. The firm has a solid reputation in the industry because it was the first business firm in Denmark to release a corporate environmental report. This has strengthened the firm’s credibility in the industry ( Eccles Krzus 2012, p. 2). Novo Nordisk has set goals it seeks to achieve by building effective partnerships with other stakeholders. Therefore, the firm understands its responsibility to its clients. This has made it institute effective sustainable practices. Novo Nordisk compiles financial, social and environmental aspects related to its performance in one report every year. These three values are equally important to the firm’s strategic focus in the industry. The firm opens up all information related to crucial areas of its operations to the public, which shows it is ready to be more transparent and accountable. Thus, the firm has added value to products it manufactures because consumers are able to scrutinize the quality of processes used to produce them. The firm makes it possible for consumers to identify key issues that have an impact on the quality of products released into the market. This affects the way they consume these products. Novo Nordisk’s reporting systems make customers aware of what it plans to do in the future and how it plans to do it (Eccles Krzus 2012, p. 4). Therefore, the firm’s consumers and other stakeholders greatly influence the way the firm operates. The company has managed to build trust in the industry because it has effective quality control systems, which enable interested parties to audit its processes. The firm provides more information related to crucial processes on its website, which shows clearly what the firm intends to do within a specified period of time.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Its approach to the market is influenced by the need to balance between social, financial and environmental issues, which have an impact on the way it operates in the market. Novo Nordisk has made business ethics, a core issue, which guides its internal and external practices. These ethical practices ar e captured in the way it reports on different issues, which have a direct bearing on its operations. The firm’s employees have to ensure that the way they perform their duties conforms to internal and external expectations. This makes them respect the firm’s value–based work systems (Eccles Krzus 2012, p. 8). Novo Nordisk’s management approach has strengthened the way the firm relates with its customers. The firm is able to report on different activities related to its operations and how they add value to its position in the market. The firm’s management is in a better position to evaluate the relationship between financial and non-financial issues and their impact on the firm’s reputation in the industry. Integrated reporting of crucial activities helps managers review the level of commitment the firm has to different areas of its operations. This makes them evaluate the firm’s total performance in different activities (Eccles Krzu s 2012, p. 11). The firm also encourages its employees to be more accountable to themselves and internal quality systems established. The firm has established strong internal controls, which guide employees on ethical practices they need to observe as they perform their duties. Therefore, this makes them more willing to improve various production processes in the firm. The firm has set for itself different goals it seeks to achieve in its operations. The firm has pledged to reduce the amount of carbon dioxide discharged from its production processes by 10%. This is an ethical objective, which is closely related to the firm’s social and environmental strategies. Novo Nordisk has implemented efficient production systems, which limit the discharge of harmful waste products from its production sites into the environment. The firm has been able to streamline internal production processes to make them conform to its long-term objectives.Advertising We will write a custom essay sample on Novo Nordisk Management: Case Study specifically for you for only $16.05 $11/page Learn More The firm has also changed the way energy consumption patterns in production. Its production processes are mainly powered by renewable energy sources, which have reduced quantities of harmful emissions it releases into the atmosphere (Novo Nordisk 2011, p. 12). This has made the firm to work towards achieving its long-term social and environmental goals. Novo Nordisk’s manufactures medicine and other health products to the market. The firm has integrated social, environmental and financial targets in its operations and these factors impact greatly on innovation. Employees strive to make their output conform to the firm’s overall objectives because they contribute to the value of its products in the market. The integrated reporting approaches implemented by the organization allow it to sustain value in its social and financial processes. These processes make it possible for the firm to build effective relationships with other stakeholders in the industry and help it achieve its long-term strategies. Novo Nordisk has managed to align Corporate Social Responsibility goals with its core operations, which have benefited more people (Novo Nordisk 2011, p. 14). The firm has managed to increase the value of its brand in the industry because more customers are aware of its commitment to sustainable development. The firm has designed integrated reporting systems, which focus on the quality of its operations. Novo Nordisk’s management has instituted measures that monitor how internal operations help achieve set goals. This allows the firm to audit its operations after different time intervals to determine improvements, which need to be made. The firm has provided a model of management, which can be emulated by other companies operating in different industries. The triple bottom line’s focus on social, financial and en vironmental issues has made the company to work towards influencing the industry positively. This has made the firm more competitive in its industry because its sustainable production practices have helped it sustain the value of its products in the market (Novo Nordisk 2011, p. 20). Novo Nordisk’s integrated reporting policies allow the firm to provide a clear assessment on how its operations add tangible and intangible benefits to the society.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More In conclusion, it is fair to state that Novo Nordisk has managed to improve the value it offers its customers. The firm has made its operations more efficient and transparent. This shows that the firm has a strong commitment to its customers and other stakeholders who are directly affected by its operations. References Eccles, RG Krzus, MP 2012, ‘Novo Nordisk: a commitment to sustainability’, Harvard Business School Case 9-412-053, pp. 1-18. Novo Nordisk 2011, Financial, social and environmental performance report, Novo Nordisk, Bagsvaerd. This essay on Novo Nordisk Management: Case Study was written and submitted by user Bennett Odom to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Sixteen Candles essays

Sixteen Candles essays The 1986 film Sixteen Candles tells a timeless tale of growing up in suburban America. The films star, Sam, played by Molly Ringwald, wakes up with big expectations on her sweet sixteenth birthday only to be completely disappointed. Not only does she find that she looks exactly the same as when she was fifteen, but her family is so preoccupied with her older sisters wedding that they forget her birthday altogether. The film opens with Sam on the phone with her best girlfriend Randy. She is examining herself in her full length mirror and is totally horrified to find that her body didnt magically transform overnight. She was hoping to wake up with a body just like Carolines. Caroline is the head cheerleader, prom queen, and girlfriend of the most popular boy in school, Jake Ryan. Sam is hopelessly in love with Jake and is convinced that he wont know she exists until she is more developed, more mature, more like Caroline. Little does she know, Jake does notice her. He is intrigued by a certain mispassed note containing some very personal information about Sams sex life (or lack of one). In this note, Sam confesses that she is a virgin (she has never done it) and is saving herself not for marriage, but for Jake Ryan. Jake finds himself wanting to get to know Sam and wanting a real relationship with someone like her, rather than with someone like Caroline. He knows Caroline doesnt love him, and he doesnt love her either. The only real reason theyre together is because hes the most popular boy at school and shes the most popular girl. Throughout the movie, Sam is preoccupied with becoming more like Caroline, while the real reason Jake is interested in her is because she is not like Caroline. By the end of the movie Sam learns a valuable lesson about being her own person and even gets the guy along the way. ...

A Selection of Quotes From The Picture of Dorian Gray

A Selection of Quotes From The Picture of Dorian Gray The Picture of Dorian Gray  is the only known novel by Oscar Wilde. It first appeared in Lippincotts Monthly Magazine in 1890 and was revised and published as a book the following year. Wilde, who was famous for his wit, used the controversial work to explore his ideas about art, beauty, morality, and love. The Purpose of Art Throughout the novel, Wilde explores the role of art by examining the relationship between a work of art and its viewer. The book opens with the artist Basil Hallward painting a large portrait of Dorian Gray. Over the course of the novel, the painting becomes a reminder that Gray will age and lose his beauty. This relationship between Gray and his portrait is a way of exploring the relationship between the outside world and the self. The reason I will not exhibit this picture is that I am afraid that I have shown in it the secret of my own soul. [Chapter 1] I knew that I had come face to face with someone whose mere personality was so fascinating that, if I allowed it to do so, it would absorb my whole nature, my whole soul, my very art itself.[Chapter 1] An artist should create beautiful things, but should put nothing of his own life into them.[Chapter 1] For there would be a real pleasure in watching it. He would be able to follow his mind into its secret places. This portrait would be to him the most magical of mirrors. As it had revealed to him his own body, so it would reveal to him his own soul. [Chapter 8] Beauty While exploring the role of art, Wilde also delves into a related theme: beauty. Dorian Gray, the novels protagonist, values youth and beauty above all else, which is part of what makes his self-portrait so important to him. The worship of beauty also shows up in other places throughout the book, such as during Grays discussions with Lord Henry. But beauty, real beauty, ends where an intellectual expression begins. Intellect is in itself a mode of exaggeration, and destroys the harmony of any face. [Chapter 1] The ugly and the stupid have the best of it in this world. They can sit at their ease and gape at the play. [Chapter 1] How sad it is! I shall grow old, and horrible, and dreadful. But this picture will remain always young. It will never be older than this particular day of June... If it were only the other way! If it were I who was to be always  young,  and the picture that was to grow old! For that-for that-I would give everything! Yes, there is nothing in the whole world I would not give! I would give my soul for that! [Chapter 2] There were moments when he looked on evil simply as a mode through which he could  realise  his conception of the beautiful. [Chapter 11] The world is changed because you are made of ivory and gold. The curves of your lips rewrite history. [Chapter 20] Morality In his pursuit of pleasure, Dorian Gray indulges in all number of vices, giving Wilde the opportunity to reflect on questions of morality and sin. These were questions that Wilde, as an artist writing in the Victorian era, struggled with his whole life. A few years after the publication of Dorian Gray, Wilde was arrested for gross indecency (a legal euphemism for homosexual acts). The highly-publicized trial led to his conviction and two-year imprisonment. The only way to get rid of a temptation is to yield to it. Resist it, and your soul grows sick with longing for the things it has forbidden to itself, with desire for what its monstrous laws have made monstrous and unlawful. [Chapter 2] I know what conscience is, to begin with. It is not what you told me it was. It is the  divinest  thing in us. Dont sneer at it, Harry,  any more-at  least not before me. I want to be good. I cant bear the idea of my soul being hideous. [Chapter 8] Innocent blood had been split. What could atone for that? Ah! for that there was no atonement; but though forgiveness was impossible, forgetfulness was possible still, and he was determined to forget, to stamp the thing out, to crush it as one would crush the adder that had stung one. [Chapter 16] What does it profit a man if he  gain  the whole world and  lose-how does the quotation run?-his own soul? [Chapter 19] There was purification in punishment. Not Forgive us our sins, but Smite us for our iniquities should be the prayer of a man to a most just God. [Chapter 20] Love The Picture of Dorian Gray is also a story of love and passion in all of their varieties. It includes some of Wildes most famous words on the subject. The book charts the fluctuation of Grays love for the actress Sibyl Vane, from its inception to its undoing, along with Grays destructive self-love, which gradually drives him to sin. Along the way, Wilde explores the distinctions between selfish love and nobler passion. His sudden mad love for Sibyl Vane was a psychological phenomenon of no small interest. There was no doubt that curiosity had much to do with it, curiosity and the desire for new experiences; yet it was not a simple but rather a very complex passion. [Chapter 4] Thin-lipped Wisdom spoke at her from the worn chair, hinted at prudence, quoted from that book of cowardice whose author apes the name of common sense. She did not listen. She was free in her prison of passion. Her prince, Prince Charming, was with her. She had called on Memory to remake him. She had sent her soul to search for him, and it had brought him back. His kiss burned again upon her mouth. Her eyelids were warm with his breath. [Chapter 5] You have killed my love. You used to stir my imagination. Now you dont even stir my curiosity. You simply produce no effect. I loved you because you were  marvellous, because you had genius and  intellect,  because you  realised  the dreams of great poets and gave shape and substance to the shadows of art. You have thrown it all away. You are shallow and stupid.[Chapter 7] His unreal and selfish love would yield to some higher influence, would be transformed into some nobler passion, and the portrait that Basil Hallward had painted of him would be a guide to him through life, would be to him what holiness is to some, and conscience to others, and the fear of God to us all. There were opiates for remorse, drugs that could lull the moral sense to sleep. But  here  was a visible symbol of the degradation of sin. Here was an ever-present sign of the ruin men brought upon their souls. [Chapter 8]

International Economic Growth (Economics) Essay

International Economic Growth (Economics) - Essay Example It has been destroyed about 30 % of basic industry equipment. After numerous bombing Nagasaki and Hiroshima has been almost purely ruinous. The capital of the country, Tokyo, has stayed in ruin. There has been demobilized about 9 million soldiers, moreover 1.5 million people has entered the country as refugees. The inflation has reached 5000 %. There has been overall shortage of goods and materials. There has been a great dearth. The value of the yen to the dollar has been constantly falling down that has evidenced that financial system of the state has been completely unsettled. Notwithstanding Japanese people has felt release with the end and war. The society has been full of optimistic expectations. Everybody has been equally poor, and everybody has had the same chances. They have started everything from the very beginning. The great role of Japan economics development has been played by Ministry of International Trade and Industry (MITI). It seems like no other governmental regulation or organization had more economic impact than this ministry. "The particular speed, form, and consequences of Japanese economic growth are not intelligible without reference to the contributions of MITI" (Johnson, 1982). The main achievement of Japan government that time has been an efficient cooperation between the Japanese government and private industry. The other scholar, David R. Henderson, considers that "MITI plans for industry growth, and sometimes gets other agencies to use their powers to carry out the plans, the extent of MITI's control, and of government control generally, has been greatly exaggerated". It should be mentioned that in period 1955 -1973, Japan government has had six different National Economic Plans. But without exception actual growth rates have exceeded those required to fulfill the plan's targets. This is evidence that the plans themselves were not responsible. The course that has been chosen for the state's development to some extent may seem paradoxical: To cut the program of industry funding in order to take inflation under control; To eliminate the dependence of enterprises development on external source of financing; To state fixed value of yen to a dollar. These sanctions have created severe conditions for those industry branches, which have been subsidized with the help of foreign or governmental sources of financing. The position has been more aggravated in result of division of such big monopolistic incorporations like "Mitsui", "Mitsubishi", and "Sumitomo". The point is that in result of such division there have been broken numerous connections with providers of raw products. In this sphere they have has to start everything from the very beginning too. The program of development, which taken a lot of companies over a rough road, has followed the aim to stop the hasty growth of prices. The numerous companies' bankruptcy has been seen as less harmful for the economy as engrossing inflation. Reduce of market for the goods resulted decrease. But there has been any assurance that Japan economics would stand the test of conjuncture degradation. The market changes resulted by the war in Korea has saved a lot of Japan companies. The boom has lasted for a year, and then another decline has come. The question of vital importance has become a long-term economics development, and its

Mysterious Cave on Mars Article Example | Topics and Well Written Essays - 250 words - 1

Mysterious Cave on Mars - Article Example Dennis Mitchell’s 7th-grade science class at Evergreen Middle School in Cottonwood, CA discovered these openings on the red planet. There were a total of 16 students in the class (Moskowitz 2010). The students were taking part in the Mars Student Imaging Program that takes place at the Mars Space Flight Facility at Arizona State University. Similar holes were discovered on Mars in 2007 by a U.S. Geological Survey Scientist, Glen Cushing (Moskowitz 2010). There are no known facts about what can be found inside these caves. I think that is amazing that a group of 7th graders located this mysterious cave. They were, after all, only looking for locations of lava tubes on the planet. I think that this is a significant accomplishment for such a determined group of youngsters. They were clearly led by a strong leader with strong knowledge in the area of photography and images, and managed to accomplish this all on their

Climate Change - Essay Essay Example for Free

Climate Change Essay Essay In the present-day society, the human race is advancing at a staggering rate. However, at the meantime, the environment has been polluting with the high-tech. The most obvious is climate warming. Therefore, we should protect the environment at once. In my opinion, the causes of the climate change are multiple. Firstly, some people have not the realized the environment which has been polluted, so they have not the awareness to protect the environment, and even damage the environment. And some of people realized it, but they have no ability to give some contribution for the environment. And another people who have the ability to protect the environment, but it will have some conflict for their benefit. Hence, the government should cultivate the sense of protecting the environment to citizens. Secondly, some large industries are not control the emissions which led to the climate warning. So the authorizes must scrutinize the industries and encourage them to protect the environment. On the other hand, the government ought to draw more laws to punishment the industries which destroy the environment. Overall, the government is a very important role to arrest the climate warming. Today, China is advancing at a staggering rate in some of areas. For example, politics, economic, and culture. In politics, we have a good relationship with the whole world. The mind of peaceful from our country has been accepted by the whole world. Our country is the one of security council members. In economic, we have many trades with some developed country, for example, America. It led to our economic developing very fast. In culture, culture is very important for a country, we have a long history  about 5000 years. So our country is an unlack of country. We are very proud of this. Well, the causes†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦are multip. For example, in our country, you know, we have many many people who need to meet resources. You know the resources is limited, therefore resources and population are the important factor for developing countries. Furthermore, some resources have not been fully utilized, because of the technology. So most of resources have been wasted. For example, Japan recycle some of resources from China, and rework them, Japan have gotten many profits from Chinese resources. So I think the technology is an important factor as well. In the end, education is very very important factor. You know the education depend on the country’s future. However, in China, the university rankings

The Failings of Mr. And Mrs. Elliot Essay -- Mr. and Mrs. Elliot Essay

The Failings of Mr. And Mrs. Elliot      Ã‚   This cynical look at a less than ideal marriage keeps the reader at a distance. The opening sentence startles in its baldness "Mr. and Mrs. Elliot tried very hard to have a baby" and the second sentence destroys any illusions that the Elliots are enjoying this by stating that "They tried as often as Mrs. Elliot could stand it"(Hemingway 85).    The second paragraph uses one long, oddly convoluted sentence to describe their courtship and subsequent marriage. It isn't until the third paragraph that either is referred to by a first name and then young Mr. Hubert Elliot's career is discussed. Mrs. Elliot's age has already been revealed, she is forty, and now Hubert's age is given as twenty five. This disparity in ages is explained by the fact that Hubert has been keeping "himself pure so that he could bring to his wife the same purity of mind and body that he expected of her"(85). The very thing that girls his age laugh at is what endears him to his friend at the tea shop, Cornelia.    She, too, is quite pure and they are delighted to have found each other, even if his mother cries over their marriage. Later she "brightened very much when she learned they were going to live abroad"(86). Perhaps she's relieved that the newlyweds will be out of reach of the wagging tongues of neighbors and friends.    The happy couple spends much time kissing and congratulating themselves on having remained pure. Apparently marriage wasn't in Hubert's plans, he can't even "remember just when it was decided that they were to be married"(86). But they do marry and the wedding night proves to be disappointing, the impression being that two such pure souls have no clue how to make love. A... ...friends of her own, concentrating instead on making that baby and typing Hubert's poetry. There is also a tendency to accept at face value some things that would arouse suspicion in a more thoughtful (or less desparate) person. "Hubert explained to her that he had leaned that way of kissing from hearing a fellow tell a story once"(86).    It might be easy to feel sympathy for such deluded people, creating their own traps and convincing themselves that they are so very happy. But the slightly sarcastic edge of the narrative combined with the distance maintained throughout instead works to encourage contempt. At the end of the story it's easy to dismiss the Elliots as having made their bed. Now they'll just have to sleep in it.    Works Cited Hemingway, Ernest. "Mr. and Mrs. Eliot." The Short Stories. New York: Scribner Paperback Fiction, 1995.   

Price Floors and Price Ceilings

Kristen Fowler Economics April 16, 2012 n   Price Controls: How efficient are  price ceilings and price floors? If you think one is better than the other, make sure to bring up examples from our economy to validate your stand. Price ceilings and price floors are essential aspects of our economy. Price ceilings are government enacted laws preventing suppliers from establishing prices of key resources higher than a certain price, which is set by the government. Price floors are price minimums that can be charged for a good or service.These price controls are put in place in order to maintain an affordable lifestyle and protect consumers from suffering form unfair inflation. However, when not executed properly, price controls can become ineffective. Price ceilings are enacted in order to benefit consumers. Price ceilings prevent businesses from charging unfair prices. For example, if only one seller has access to a certain product that is a necessity to consumers, without a price ce iling they have the ability to charge an outrageous price. Price ceilings also assist in keeping the cost of living reasonable in the case of high inflation.If prices rise faster than incomes do, people will be unable to maintain a comfortable standard of living. However, when enacted out improperly price ceilings can have a negative outcome. It is important that price ceilings are set above the market price. If a price ceiling is set below the market price, it will result in a shortage. An example of misuse of price ceilings is when a price ceiling is established on a product in which the price is thought to be too high; however a more efficient means of solving this problem would be to increase production.An ineffective price ceiling is one that is set above the market equilibrium price. The product is already selling for much lower than the price ceiling, so unless the price greatly increases, the price ceiling serves no vital purpose. Price floors are a government imposed limit of how low a price can be for a good or service. I do not believe that there should be a price floor set on products or services, and that the law of supply and demand should determine the pricing of products. However, a necessary price floor our government has in place is minimum wage.Minimum wage is essential because if employers were able to pay employees as little as they want, workers may not be able to afford the cost of living. Although minimum wage is beneficial to the people, it is also beneficial to the government as well. By setting a minimum wage, the need for public assistance decreases. Setting a minimum wage also encourages consumption. If people just have enough money to pay for their basic needs, they will not have money to spend and put back into the economy.The effectiveness of price floors greatly depends on where it is set in respect to the market equilibrium price. If the price floor is set underneath the market equilibrium price, it has no effect since the con sumer is already paying a higher price. This price floor will not be effective unless the market price decreases. A price floor will make a direct impact on the market if it is set above the market equilibrium price. By setting a higher price floor, you are ensuring that more products can be made, however there are negative results as well.Consumers will recognize that they are now paying a higher price for the same product, which may lead to less consumption, directly leading to a surplus. This idea holds true in the example of minimum wage as well. If the minimum wage rate is set too high, more unskilled workers will enter the labor force, and less employers will be willing to pay this rate leading to less hiring. Therefore setting the minimum wage rate too high will directly lead to increased unemployment. http://smallbusiness. chron. com/advantages-disadvantages-price-ceiling-25210. html

A Day in the Life of Me Essay

Welcome to the life of me, Jo Compton. There is nothing special about me I’m just a normal, mundane person but I thought I would introduce you into the real world. I am a man with no qualifications trying to be someone that I am not. I try not to blame my failure in this complicated world on anyone but if I had to I would blame my old college that used to be a mental institute in its early days, then I didn’t take any notice but looking back it seems a bit dubious that an institute for the mentally ill being converted into a school. My college was absolutely atrocious the teachers had no control over the pupils you could swear at the teachers and they wouldn’t hand out any punishments as if to say that it is right to disrespect those who are trying to help you for the future but the only good thing about the college was that they had excellent sports program with some of the best sports facilities in London this is mainly due to government resources because we were an under achieving school. Well, as I’ve already told you my name is Jo Compton and I live in Whitechapel, those who aren’t familiar to this place it is near the heart of the great city London (great disappointment). Whitechapel is a working class area where everything looks the same, each block of flats appears the spitting image of the other, for example if I told you to concentrate on a block of flats and then spun you around you wouldn’t have a clue which flats you were looking at. I do indeed live in one of those individual looking flats, my flat has the bare necessities with a lounge which could fool you as being a ‘Tate Modern’ exhibition as all four walls are a blisteringly stunning white with a television that’s sits in the corner blasting sounds measuring up to 30 decibels, two double seating sofas that equivalent to the Skoda Fabia in the sofa industry and lastly a table that some how has managed to maintain hold of all its unique four legs even after reviving it from previous owner with a five finger discount. Then there’s the kitchen with units that date back to the 70’s and 80’s made from the cheap MDF wood covered in a marble plastic coated affect that looks like faeces smeared over pieces of wood. The kitchen also consists of other objects believe it or not, firstly there’s the cooker that is calling out for attention as it hardly sees any action because the battered thing has a tendency to cause mini fires so I’d rather eat the ingredients raw than use the cooker as it is probably a lot more safer but to overcome this problem I bought a second hand microwave as I couldn’t afford a new one which made my life a lot easier wondering how to prepare my food but now it is a forgotten task. Lastly in the kitchen are the mismatching utensils to give a more contemporary feel to my already designer house. These houses cost as much as playing ‘Lotto’ which is a big advantage as all the house prices around the country are increasing rapidly except guess where, yep Whitechapel. Why? You may ask, it is due to several reasons why no-one wants to move to this dump. Firstly the car congestion is possibly the worst in the country with the maximum speed at about 6 miles per hour not that the government has enforced this speed ruling upon the motorists it just that it isn’t possible to go any faster because the large number of cars on the road meaning that no motorist can get above second gear as it would be pointless because you’ll probably come upon the dreaded traffic lights or waiting for some twat in a big convey or jeep, too scared to squeeze through a gap slowing us down even more and not forgetting the air pollution that is like living in a smokers’ club where all the factory chimneys act like the cigarettes and the factory owners as the smokers with us being the passive smokers having to cope with their incessant huffing and puffing, the effluence is so bad that it would only be appropriate to be twinned with Chernobyl, it just doesn’t seem fair that with have to suffer while the pollutants live in their 5-bedroom house relaxing in their Jacuzzi sipping champagne laughing at us, even if they worked hard through their school years and got good qualifications what about those who were deprived of a decent education. If I had my way I would lock all the ignorant pollutants in a room and filter their ignorance within so they can have a glimpse of how we live our lives everyday suffering from their constant contamination of ‘Mother Earth’. Another problem that degrades Whitechapel and London is that it seems that the government tried to fit the whole country in this one area making it confined and repellent to look at, this also contributes to the congestion within Whitechapel and London; you could compare this situation to a person who likes to be a perfectionist for example a purist builds and paints a model aeroplane which turns out to be good job but this isn’t enough for them only excellence will do so they keep adding to it until they over do it and the aeroplane turns out to be crap this is the circumstances that has fallen upon Whitechapel and London. I have to give Whitechapel some credit this was the place of my birth in the ‘Great London Hospital’ on September the twenty-third of 1977, those were the days, a person could live their lives with hardly any hassle only the odd couple of bills, they didn’t have to worry about being sued for absurd reasons like dropping a pen, the air was heavenly compared to today’s filth that we inhale, in those days cars seemed to be a gift from God but now we can see that it was a gift in disguise from Satan to bring the world slowly to a stand still taking us back a century. I hope this rather long passage of writing has enlightened you of the real world and of the real people, what they have to endure and cope with each day of their lives. Count yourself lucky when living your life; forget the little bad things that may happen in one day just remember that the real people in this world have to hack through much tougher ordeals each day, praying that they win the ‘Lotto’ and don’t have to live their repulsive life any more. A day in the life of me! Essay BEEP! BEEP! CRASH! (The alarm clock hits the wall) it must be 6:30 am, (I think that 6:30 should not even have an AM! ). Then I think to my self weekends shouldn’t have alarm-clocks going off on them but of course it is not a weekend it’s a Moany Monday Morning. On a Monday every one wants to know where the weekend has gone especially ME and all I can think about is Saturday night, when I was having a conversation with Sam. Lovely, lovely Sam. Then all I can hear is my mum shouting up the stairs â€Å"KIMBERLEY! KIMBERLEY! † As I have a glimpse of my clock I run out of my room and start to jump about on the bathroom floor mainly because its very cold. Then as I am doing this I jump into a lovely warm bath and before I can even think about it. Its seven o’clock and of this is the time I should be leaving. So as I am running out of the bathroom, I grab my dreary uniform, which I have worn for 4 years now (Unfortunately, Yes! ) And hurry to put it on. I am throwing my bag on my shoulder and running out the door to see my bus go racing past me but I still make it the bus in time because some one has got off the only good thing about this day so far! I step on the same bus as always with the same people as always and the same people are half asleep as always and as I’m on the way to the garage I see Tasha and Henna they come running up to me. Henna jumps at me (and she is not a light person either! ) so I hastily get my lunch and leave from Beaverwood as I leave, I get a bad feeling and YES. I am right; I have left my very, very over-due science homework at home! My first detention of the day and of the year. I have not even got in; I have already got detention fun, fun, fun! As I walk up Beaverwood road, I hear a familiar voice it is Charlotte and so I walk up with her. After talking to her for 10minites Alison turns up to remind me about the Geography test that I’ve got 1st lesson and of course I haven’t revised and I don’t have my folder with me. I am in trouble. And not forgetting science and that’s second lesson. Then the 8:30 bell goes so I begrudgingly walk into my form room for another ‘fun’ time with Miss joice my form tutor. The rest of my form walks in, in front of me I sit and talk to kirsty for 25 minutes. In this time I find out exactly what she has done this weekend and when Alison asks me whether I have done the maths homework, all I can say is â€Å"what do you think? † As the bell goes I walk upstairs to geography with Laura as I walk in Miss Aslett announces that we are going to do the test on Wednesday instead of today and for the first time to day some thing has gone right. But she hands us our homework back from last week. I did not get a very good mark on well I was trying to do it in Friday’s ICT lesson! And I did have a bit of trouble especially as I was do my ICT coursework at the same time . As I take zero notice in my geography lesson, I think About my Spanish Module which is during forth lesson. The bell goes ‘saved by the bell’ then break I spend sitting in my form room mucking about with my mates and trying to eat but when Karen around that will never happen! After break my second favourite lesson maths. This week we are doing display work it is all colouring in so it is easy and I show Alison that lovely homework she would not stop going on about. Next, I plod off to Spanish when I have my Spanish Module test, which I do really well in . at the same time having fun with henna, tasta, Laura and Sarah. It is always fun in Spanish because we joke Mrs Wales around because we are nice like that! At the end of the lesson Miss announces our results I get full marks and I didn’t even revise and Miss gives everyone with full marks a housepoint . I do not even collect them any more so they are really useful! After Spanish, I have to go to my technology room to do my work, which usually takes me until about 2pm but today Mr Harris gives me some help so it only takes me until 1. 45pm. I sit and chat to him at the same time he also helps me with my homework so I do not have to do it at home thus allowing me to go out at the weekend. Because I have tech last lesson I leave my bags in his room, so I do not need to carry them back and forth from my form room. I leave his room and run to my form room and nearly fall over in the process after form it back t until o tech in which I spend an hour doing absolutely nothing well if talking counts then I did do something! At 3:15pm I leave the room and run to catch the bus. Once on the bus I throw my bags down and go to the front to talk to the driver Malcolm and the teacher that’s on duty. The bus leaves to take us all back to our lovely warm houses I get off the bus at Elmstead and walk home which takes 10- 15 minutes when I get home I go straight in the bath then get dress I watch television. At 10pm, I go to sleep until

Do People Truly Understand Vegetarianism Professor Ramos Blog

Do People Truly Understand Vegetarianism https://prezi.com/view/xloHLbey3DCpFCBp3v9M/

Analysis of Service Marketing UBER Technologies †Free Samples

UBER technologies are the company that is headquartered at San Francisco, California. It is the company that deals with transport network services. This company has started its business by developing a mobile application (Cramer & Krueger,   2016). This application is used by the customers to book or request the ride that is being transferred to the drivers who are using their own cars to conduct the trip. As per the data, the company operates its business in 58 countries and 300 cities in the entire world. After UBER, many companies have tried this business idea and launched their own taxi services for the customers. The ear is known as â€Å"Uberification†. This business was founded by two people named Travis and Garrett in May 2009 and they released the app for UBER in June in the same year. In 2012, UBER took the initiate to expand its business at international level (Creighton, 2017). In the year of 2014, the innovation of carpooling is initiated by the business and the company reached at the position of 48 th among the most powerful companies of America. As far as the business UBER is Australia it considered, it has been analyzed that the business has started in 2012 may. In Australia, it has been observed that the market share of the company is rising day by day. UBER has started its business by launching Uber black that includes only the black cars as the cabs by the chauffeurs. This initiative of the business takes up around 3% of the total industry market (Amin & Radhakrishnan, 2013). After that Uber taxi has been launched that allow the taxis to work under Uber as Uber cars. This strategy allows the company to earn more 2% of the market share. As the company has experienced success with these strategies then it started launching the UberX and captured around 22% of the electronic payment market. The above figure clearly describes the spending of the people in Australia on UBER in the electronic payment industry. This suggests that UBER is doing great with its business in Australia and there are more opportunities for the company to grow (Chen, Mislove & Wilson, 2015). as far as the customers and the target market of the company is considered, it has been analyzed that target market of the company are the smartphone users along with the internet access on their phones. They are considered as the potential customers because they are the prospects that can easily be converted into customers. The riders who want to ride are not only the target for the company (Cannon & Summers, 2014). The company also targets the drivers and the car owners. This is because UBER does not have its own cars and employs the individual who are the car owners. As far as the competitors of UBER in Australia are considered, the recent news suggested that Hi Oscar is the company that is taking over the market of UBER. This company has been launched by Perth locals Daniel and Jeremy. It has been analyzed that, may be UBER is cheap and provide convenient rides but still there are many reasons on that the business is replaced by another local company. some of the reasons are surge pricing, internal toxic culture, bad behavior of the drivers etc. the company has attracted around 330 drivers in Perth and then planning to launch its business in Sydney and Melbourne as well (Rogers, 2015). There is several strength of this business over UBER. The first strength or the advantage sis that it is a local company so can attract large number of local people towards it. In terms of income it charges only 15% of the total income from the drivers while other international; brand like Uber charges 25% of the income. This suggests that even if the local compan y is charging, the economy is remaining in the nation only. Strength is that the company is registered with GST (Wheeler IV, 2009). This company allows the users to select their driver and favorite those for future so that in future if they wants to take a ride they can select their driver. The company provides the rating system of thumbs up and thumbs down that help in removing the dilemma of average rating. Another major advantage of the ride from Oscar is that the women customers have the opportunity and chance to select for the women driver. Other than Oscar, GoCatch is another company that has launched its business in taxi industry (Mulley, Nelson, Teal, Wright & Daniels, 2012). Increasing number of companies in the industry is taking over the share of UBER in Australia and becomes a threat for it. The company has launched its services with lower prices than UBER by 10-15%. This is really an alarming stage for UBER to bring innovation in the business of Australia. UBER is observed to be the company that is very much focused for customer service. The company is customer oriented in nature. The major strategies that support the company cater the customer such great services are as follows: Simplicity: Uber app is very much easy and simple to use. It is a user friendly app that supports the customers to operate it easily without being much techno savvy. Even the drivers that are not so much educated can handle the app. it is not only for the users of smartphone but the customer those who are not having nay smartphone can also book their rides by messaging (Australia, 2017). This simplicity is the strategy of customer service by UBER. This is because of the pap is complicated then it cannot be used by nay of the uneducated person. Convenience: Taking ride from UBER is very convenient for the customers. Even if the customer does not know the location where he or she is standing, they can book a ride by sending their location and the driver can pick them up from there. As the company also deal with private cars so they are more comfortable and clean then the cabs or taxis. The payment method for paying for the rise is also very easy (Hall, 2017). It is not necessary to carry the cash all the time to take a ride from Uber. The app can manage the payments by themselves; the customer just need to associate his debit or credit cards with the app and the money will automatically gets deducted. Speed: Speed is another strategy of the company to provide great service to the customers. In any of the city where the UBER serves its customers, they can easily get the UBER cars nearby. This is because there are a lot number of Uber cars available and the system is such that distributes the drivers and the cars according to the demand of the cars at the place. As soon as the customer books the ride, the driver approaches to the customer in lease of the time. Service environment can be defined as the physical environment of the business. All the tangible things that are associated with the firm’s service and provide the proof of the quality of the services form the service environment. After booking the ride: As soon as the customer books the ride with UBER, the driver calls the customer and asks them about the location and tells them about the limit within which they can reach on the location (Tucker, 2017).  This helps the customer to know about the waiting time. After pick up: It has been observed that all the Uber cars are very well managed as after the pickup, the driver greets the customer with poise and ask them if they are comfortable or not. The cars smell good and provide the customer the feel of sitting in his own car rather than a taxi. After the drop: As soon as the driver drops the customer, the customer provides rating to the driver and vice versa. Driver also helps the customer to lift up their luggage if it’s heavy. All the above discussed points provide the information about the service environment of UBER. As discussed in the above section that even if UBER is performing well in its business but facing some of the issues in Australia. The main issue is the issue of surge charging. This is the major issue faced by the company as the local competitors in the place are not charging the surge prices with the customers and thus gaining the higher customer as then UBER. Another issue that has been analyzed with UBER is that most of the drivers do not know how to read the navigation properly. This is to be recommended to UBER that they should concentrate on providing training to their drivers about the application and the navigation app. They should also manage the surge pricing system so that they cannot lose their customers. It has been concluded from the above study that UBER is the company that deal with transportation service in many countries and also in Australia. The Australian business of the firm is doing well but still facing some of the competition from the local competitors such as GoCatch and Oscar. As far as the customer is considered, they have the target market of people those who are using smartphones and have internet connection. The service environment of the company suggests that the services of the company are very much convenient for the customers and provide a good experience of the rides. Some of the issues have also been faced by the company which can be overcome by taking the recommended actions. Amin, S., & Radhakrishnan, M. (2013).  U.S. Patent Application No. 13/672,658. Australia. (2017).  Australia. Retrieved 11 May 2017, from https://newsroom.uber.com/australia/ Cannon, S., & Summers, L. H. (2014). How Uber and the sharing economy can win over regulators.  Harvard business review,  13, 1-4. Chen, L., Mislove, A., & Wilson, C. (2015, October). Peeking beneath the hood of uber. In  Proceedings of the 2015 ACM Conference on Internet Measurement Conference  (pp. 495-508). ACM. Cramer, J., & Krueger, A. B. (2016). Disruptive change in the taxi business: The case of Uber.  The American Economic Review,  106(5), 177-182. Creighton, D. (2017).  Uber competitor launches in Brisbane.  Brisbane Times. Retrieved 11 May 2017, from https://www.brisbanetimes.com.au/queensland/uber-competitor-launches-in-brisbane-under-new-laws-20160904-gr8bcs.html Hall, B. (2017).  Uber has new competitors in Australia.  Uber Drivers Forum. Retrieved 11 May 2017, from https://uberpeople.net/threads/uber-has-new-competitors-in-australia.150636/ Lovelock, C. (2011).  Services Marketing, 7/e. Pearson Education India. Lusch, R. F., & Vargo, S. L. (2014).  The service-dominant logic of marketing: Dialog, debate, and directions. Routledge. Mulley, C., Nelson, J., Teal, R., Wright, S., & Daniels, R. (2012). Barriers to implementing flexible transport services: An international comparison of the experiences in Australia, Europe and USA.  Research in Transportation Business & Management,  3, 3-11. Rogers, B. (2015). The social costs of Uber.  U. Chi. L. Rev. Dialogue,  82, 85. Tucker, H. (2017).  GoCatch is launching Australia's first Uber X competitor.  Business Insider Australia. Retrieved 11 May 2017, from https://www.businessinsider.com.au/gocatch-is-launching-australias-first-uber-x-competitor-2016-2 Wheeler IV, G. Y. (2009).  U.S. Patent Application No. 12/453,780. Wilson, A., Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2012).  Services marketing: Integrating customer focus across the firm. McGraw Hill.

Intercultural Communication Essay Example | Topics and Well Written Essays - 2000 words

Intercultural Communication - Essay Example Sometimes innocuous blunder may occur through minor mistake causing insult and hurt and for the perpetrator may result in shame and embarrassment. Normally respect and approach will follow where there is understanding, but the way understanding takes place is complex (Pettigres, 2000). Studies have shown that in many cases the awareness, that understanding is needed, is often lacking, which unfortunately forms the route cause of misunderstanding. In this globalized economy where the boundaries of countries are disappearing, the intercultural communication is finding its importance. We take example of this business meeting between a Vietnamese business team with US business team. Let us assume that each team is reasonably well prepared for the meeting. The language is not the problem, members of both the teams are well conversed with English. However to iron out minor language hiccups, each team also included a good translator. The members of both the team comprises men and women, all are meticulously dressed in business dress. Both the teams are punctual and the meeting starts on time. The meeting being a daylong affair, the lunch has been arranged at a local restaurant. Proper planning is made in advance in choosing the menu beforehand so that potential cultural issues on food habits can be prevented. The organizer expected all to go well as the perceived threat from lack of communication have been taken care of. However there arose problems. Initial shaking of hands went well as this has become universal custom for English knowing people to shake hands. The problem started with greeting; both the parties did manage to greet the other in a wrong way. In UK the family name is given at the end of the name. For example Peter Smith is known as Mr. Smith, not other way round as Mr. Peter, whereas in Vietnamese the family name comes first thus making Mguyen Van Khai, Madame Nguyen. But in the meeting Mr. Smith was greeted as Mr. Peter whereas Madame Nguyen was greeted as Madame Khai. The Vietnamese delegation took more offence than their counterpart, the UK delegation, as they perceived it as disrespect. However the meeting continued with the initial hiccup starting with a sore note. The second misunderstanding occurred, this time around with the UK delegates, when one of their team members was referred by someone as his sister. The UK delegates took the meaning literally, but actually it was meant to denote close friendship. The main problem started with the way the Vietnamese men were interacting with their female counterpart of UK delegation. They expected the women delegates would prefer to mix with other women of Vietnamese delegation and left them, which was perceived as disrespect by the female members of UK team. There was another major goof up when during lunch break one of the Vietnamese delegate placed his hand on the elbow of a lady UK delegate to show her the way, when they were leaving for lunch. In Vietnamese culture this is seen as sign of respect and as non-sexual, undertaken between members of the same as well as opposite sex.